Redefining what is acceptable


The Authorized Miele Direct Seller program featuring Concierge Installation Services is a revolutionary client-focused system designed to heighten your overall brand experience by accentuating the unique expertise of our Direct Sellers and Miele.

Your brand journey has three significant stages as we initiate a long-term relationship with you:


The Authorized Miele Direct Seller’s retail store is a critical venue on your journey and it’s where you will be spoiled with hospitality and expertly consulted by highly-trained product specialists that truly care about what is most important to you.

Their product knowledge and consultative skills, coupled with an inviting product display and demonstration program, will enable you to easily select the right Miele appliance to suit your lifestyle.

Miele Concierge Installation Services will process, confirm, schedule delivery and install all the Miele appliances you purchase from our Direct Seller. Each installation technician is committed to providing the highest level of customer service and has been thoroughly trained by factory personnel to ensure a flawless delivery and installation.

Additionally, before leaving, our Concierge installer will provide you with an overview for each appliance, explaining your new appliances’ features and how to optimize their performance.

Together, Miele and its Direct Seller stand ready to support you for the decades you will own and enjoy your new Miele appliance.

From use and care questions to specialty product training on MasterChef culinary appliances, our objective is to extend your brand experience far past the point of purchase and have you loving Miele for life.